Contact Us

The following FAQs will hopefully answer your questions, but if not please get in touch with us.

I can't find the product I'm looking for

Use our find my spare form to give us details of the product you are looking for and we'll get back to you as soon as we can.

I have a question about a product

The best way to ask a question is to search for the product and then use the 'Questions & Answers' section.

If you can't find the product then use our find my spare or get in touch with us.

Where is my order?

Please login and use the orders page to check the progress of your order. 

How do I cancel my order?

If your order has not been dispatched then we should be able to cancel your order without any problems.

Use the 'Cancel Order' button from the orders page.

Return or replace items from your order

Use the 'Return Items' button from the orders page to return any items from your order. You select the item to return, a reason for returning the item and whether you want a refund or a replacement item sent out.

Refunds and replacements will not be applied until the returned items are received.

I received the incorrect item

Sorry if we have sent you the incorrect item. Use the 'Return Items' button from the orders page to create a return and then choose whether you would like a refund or the correct item re-sent.

Refunds and replacements will not be applied until the returned items are received.

An item is missing from my order

If you are missing any items from your order then please use the 'Item Missing' button from the orders page. You can either select to have a refund for the missing item or request to have the item sent again.

I ordered the wrong item

If you ordered the wrong item it's best to cancel or return your item and then create a new order for the correct item.

From the orders page you can cancel your order if it has not already been dispatched or return the items for a refund.

I would like to add items to my order

Unfortunately once an order is placed we are unable to add or change items. Instead you can cancel your order and create a new order or create an additional order for the extra items.

I have a complaint

Please get in touch with us and we will do our best to resolve your issue.

Get in touch with us

There are a few ways to get in touch so please choose what suits you best!

Live chat

Chat with us online using our Live Chat Window.

Send us a message

Call us

Call us on 01243 822 114. Lines are open Monday to Friday 9am to 5pm excluding Bank Holidays.

You can also fax us on 08707 063 096.

Write to us

Please use the following address for returns and other correspondence:

SJD Supplies Ltd, Unit 4C Dickinson Place, Bognor Regis, PO229QU.

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Selected Reviews

5 stars
26 Oct

Quick service great product

Order was delivered promptly and item exactly as described and pictured. Read more

Louise Finn

5 stars
26 Oct

New oven door replacement

I found the website for my replacement oven door which was easy to use. The service was fast & Read more

Irene Cambers

5 stars
26 Oct


Great service would recommend Read more


5 stars
26 Oct

thank you

thank you for this item. amd I was pleased with it fix as prefect part Read more

Nadeem Ashraf

5 stars
26 Oct


Great service, fast delivery. Read more

Iris Feathers

5 stars
26 Oct


They are On time and good quality product Read more


5 stars
26 Oct

Re Service

Excellent Service ! haven`t used the product as yet. Read more


5 stars
26 Oct

Good seivice and a good price.

The part I wanted was available at half the price of anywhere else and easy to locate on their Read more

Graham Price

5 stars
26 Oct


Easy to order, fantastic price and really fast delivery. Read more

Anne Forde

5 stars
26 Oct

Vacuum cleaner bags.

Great service, well done. Read more