Terms and Conditions

When you place an order via our website (www.yourspares.co.uk) we will treat that action as an offer to buy. Once the order is placed you will receive confirmation in the form of an email and at this time we enter into a contract with you.

Published product details, specifications and suitability information is the best available at the time. yourspares.co.uk shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an appliance. If you have ordered an item that has an unsuitable description we will remedy this by providing you a full refund upon the return of the item.

Manufacturers names are used for reference only. Products listed as a genuine part are made by the manufacturer and generic parts are listed with the non genuine manufacturers brand and manufacturer's finished model number.

  • We encourage you to ensure all spare parts are fitted by a competent and qualified person in accordance with manufacturer specifications. Yourspares cannot be held liable for any damage caused by the fitting of a spare part.
  • Product images should be used as a guidance only and in some instances may differ from what is received due to changes in manufacturing processes
  • Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair your appliance. Yourspares cannot be held responsible if the appliance is damaged or your warranty is voided. Some manufacturer guarantees may be on condition that you use a qualified technician.
  • We do our best to ensure availability of all advertised products and endeavour to despatch all parts within the quoted time. If there is a delay we will inform you of this via email and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately.
  • Yourspares  Will do our best to get all orders out as quickly as possible. You have the right to cancel delayed orders at any time and get a refund.
  • If your goods do not arrive by the expected delivery date we will ask you to confirm your address details are correct and ask you to check if the parcel has been left in a safe place or with neighbours, failing this we will ask you to check with your local post office to see if the post may be held with them.
  • If your order has not arrived within 14 days of dispatch please notify us immediately so we can follow up with the Royal mail or courier.
  • If your order has arrived damaged or there is a shortfall then please notify us within 24 hours of receiving your order

WARNING: Safety first - avoid injury. Replacing parts within electrical appliances should only be undertaken by suitably trained persons, with the appliance disconnected (unplugged) from the mains supply.

Returning faulty fitted spares must be accompanied with contact information for the qualified installer (this information is required by the manufacturers of the spare parts for any product warranty).

Appliance spares purchased for any gas appliance must only be fitted and inspected by a gas engineer registered on the gas safe register.

For information regarding retuns and refunds please read the returns and refunds page.

Trustpilot Badge

Selected Reviews

5 stars
16 Aug

A great product which does the job

A great product which does the job. It arrived really quickly as well. Read more

Sue Lawson

5 stars
16 Aug

Ordered new blades for my lawn mower on …

Ordered new blades for my lawn mower on the Sunday evening went for the free post option, received Read more

Elizabeth Waddell

5 stars
16 Aug

This was the product I was searching …

This was the product I was searching for. Price was very reasonable. I would definitely buy from Read more

Diane Rowan

5 stars
16 Aug

Great service

Great service, very impressed Read more

Kay Knight

5 stars
16 Aug

Great service

Great service, fast delivery, thumbs up 👍 Read more

Mr Mark Mullings

5 stars
16 Aug

They contacted me to tell me that I had …

They contacted me to tell me that I had ordered 4 of the same product and refunded 3 of them! Good Read more

customer

5 stars
16 Aug

All good news

Product, price, ease of ordering, service and delivery speed - all excellent. Read more

Terence Evans

5 stars
16 Aug

Good price on vacuum bags and they …

Good price on vacuum bags and they arrived quickly. Thank you Read more

Leah

5 stars
16 Aug

I ordered an obscure product but it …

I ordered an obscure product but it came as promised and at a reasonable price. Exceeded Read more

Dave Lewis

5 stars
16 Aug

Good price for product

Good price for product. It arrived within the time frame, quality of item is of a high standard and Read more

lenroy brown

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