Review: Very disappointed 1 stars

Part delivered was not what was ordered and was not adequately packaged so was damaged. Contacted customer services who indicated part was equivalent - I pointed out the price difference but had no response. When I order a specific part I expect to get that part delivered in suitable packaging. I repaired the damage and fitted the part - to be fair customer service asked me to send it back and they would send a new one, but as I cannot be sure it will be what I want and undamaged I cannot be bothered. If yourspares sends me the correct part in good condition I will send back the damaged one and be a happy customer, until then I will not use them again

05 Jun 2012 by Rob

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Selected Reviews

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Wonderful service

Absolutelu delighted with the service and the goods that I received Read more

Sue Treanor

5 stars
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HENRY VAC SPARE.

Exactly what I required at a very good price.Quick delivery. Read more

DAVID BACCHUS

5 stars
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While I was told the goods could be a while they arrived the following day. Excellent

No complaints whatsoever. The correct goods arrived two days after ordering them Read more

kenneth delap

5 stars
18 Jan

Delivery arrived really quickly

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pauline white

5 stars
18 Jan

Great service

Had our part at a reasonable price and it was delivered within a few days. Read more

Sandra Watt

5 stars
18 Jan

Excellent service.

Great value product delivered very quickly. Read more

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5 stars
18 Jan

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5 stars
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I've got one!

Excellent service well packed and arrived quickly. Read more

Frank

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