Review: Very disappointed 1 stars

Part delivered was not what was ordered and was not adequately packaged so was damaged. Contacted customer services who indicated part was equivalent - I pointed out the price difference but had no response. When I order a specific part I expect to get that part delivered in suitable packaging. I repaired the damage and fitted the part - to be fair customer service asked me to send it back and they would send a new one, but as I cannot be sure it will be what I want and undamaged I cannot be bothered. If yourspares sends me the correct part in good condition I will send back the damaged one and be a happy customer, until then I will not use them again

05 Jun 2012 by Rob

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Selected Reviews

5 stars
18 Aug

Excellent

Excellent - correct part identified and sent in a day!! Read more

Margaret Miller

5 stars
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Excellent fast efficient service

Excellent fast efficient service Read more

David Adams Uk

5 stars
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Quick and easy

Excellent service, quick and easy to use website. Read more

Davy

5 stars
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Very good service and products at …

Very good service and products at reasonable a price Read more

Sam R

5 stars
18 Aug

Did exactly what they promised

Did exactly what they promised Read more

mick 69

5 stars
18 Aug

No complaints

Good price, arrived on time, works as expected. Read more

Alex

5 stars
18 Aug

It was very easy to find the partsame I …

It was very easy to find the partsame I needed on the website and they arrived the next day - Read more

Mrs Long

5 stars
18 Aug

Easy to use website and ordering …

Easy to use website and ordering system. And I found what I needed straight away! Read more

Rob Radstrom

5 stars
18 Aug

Exactly what I was looking for

Exactly what I was looking for, really good price and super fast delivery. Would definitely Read more

donna tyrrell

5 stars
18 Aug

Received much earlier than information …

Received much earlier than information in the e mail.The part was exactly as on the picture in a Read more

Anna Mandalova

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