Review: Very disappointed 1 stars

Part delivered was not what was ordered and was not adequately packaged so was damaged. Contacted customer services who indicated part was equivalent - I pointed out the price difference but had no response. When I order a specific part I expect to get that part delivered in suitable packaging. I repaired the damage and fitted the part - to be fair customer service asked me to send it back and they would send a new one, but as I cannot be sure it will be what I want and undamaged I cannot be bothered. If yourspares sends me the correct part in good condition I will send back the damaged one and be a happy customer, until then I will not use them again

05 Jun 2012 by Rob

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Selected Reviews

5 stars
5 Dec

The right part at the right price

Quick delivery, a good price and right first time, happy to buy from them again. Read more

Colin Hallum

5 stars
5 Dec

Prompt

Quick correct delivery Read more

Keith Hisee

5 stars
5 Dec

excellent service

Can't say no more fantastic Read more

David Jones

5 stars
5 Dec

Exactly what I wanted.very prompt delivery especially as it was ordered black Friday weekend

Great product prompt delivery Read more

Gerard Meighan

5 stars
5 Dec

would recommend

Parts arrived quickly. Very good service. I would use again Read more

brian --

5 stars
5 Dec

Quick and Efficient!

Good quality merchandise, quick and efficient service and deliver. Read more

Kelly Thrower

5 stars
5 Dec

Excellent service

Fast delivery, genuine product. Would definitely recommend this company. Read more

DaveF

5 stars
5 Dec

All in order

The product arrived all in order. The dispatch was prompt but Royal Mail delivery was a little bit Read more

Alex Cruz

5 stars
5 Dec

Great product at a great price

I needed a pre amp to attach a USB turntable to a Ruark Audio and am still amazed that this £10 box Read more

Ewan

5 stars
4 Dec

Excellent

All good. No problems. Read more

Adam

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