Goods were ordered via the website and arrived within a couple of days. Unfortunately, Hotpoint had seen fit to use a different diameter shaft to the spyder I required, but upon hearing of the problem, Your Spares immediately offered me a refund, which I have every confidence will be the case, once they receive my returned order. I will definitely use them again, and hopefully I'll be in a position to actually fit the parts next time! I'm relieved to report that they offer excellent customer service.
21 Nov 2012 by Peter
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