Review: Brass surround 1 stars

Told by e-mail 5/3/13 that order was authorised. 15/3 I asked for status. Told not sent but will sort.
19/3 was told item was sent 15/3 1st Class.
19/3 e-mail received 1700hrs saying product has been dispatched.
26/3 I was told another would be sent.
28/3 Still have not received item.
I know it is only a small order, but had expected a better service.
Your Staff on the phone have been very friendly, polite and understanding.

27 Mar 2013 by Stuart

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