Review: completely incompetant 2 stars

this company has a ridiculous mail system. a week after i asked them to check my part number i had a mail saying your question has been approved, i thought that was an odd way of saying i has selected the correct part but went ahead and bought it. then i got a mail asking for part numbers that i had already given them. them 11 days later i chased them again and was told they approve questions before answering them. then i find i had the wrong part so had to buy another and return the 1st, despite me asking, they did not refund my extra postage. all in ,this took over a month to get the correct part(hopefully as i haven fitted it yet) i wont deal with these again

08 Apr 2014 by steve ads

View all Reviews

Trustpilot Badge

Selected Reviews

5 stars
19 Jan

spare vent tube for the tumble dryer is Great

Thanks for the vent tube, which is in place doing its job well. Read more

Ceri Turner

5 stars
19 Jan

Perfect spare part. Perfect delivery.

New turntable for microwave was ordered from this company not knowing if it was the right size. It Read more

Turner

5 stars
19 Jan

Great value and service

Easy to order and item turned up quite quickly, would use again Read more

Caroline Zielski

5 stars
19 Jan

Great company

Great to do business with Read more

andrew james

5 stars
19 Jan

Oven element

Perfect product. Perfect transaction Read more

wayne lyons

5 stars
19 Jan

Vacuum bags

I have a fairly old vacuum cleaner, which I couldn't find bags for until I went on this site, very Read more

Chrissie B

5 stars
19 Jan

Excellent Service

Excellent service and delivery. The spare part was exactly as described. Read more

G.Murphy

5 stars
19 Jan

Great customer service

After an initial error in sending an incomplete order the company quickly rectified the situation . Read more

Alison Wade

5 stars
19 Jan

Excellent service

Good price, fast delivery, would recommend Read more

Karen Seear

5 stars
19 Jan

Excellent Service

Dyson filters arrived promptly Read more

MSM

Loading...