Review: FIVE STAR CUSTOMER SERVICE 4 stars

I ordered a oven heating element from Yourspares and paid £2.99 for 1st class or courier delivery. After five days it hadn't been despatched. I e-mailed the company and they apologised citing the recent bank holiday as causing problems. They assured me my order would leave that day and also refunded my £2.99 delivery charge. Sure enough the order arrived the next day, well packed and just what I wanted. Fitted the element easily and it works perfectly. I have only given four stars but their customer services department are a five star outfit. Would definitely use YourSpares again.

05 Jun 2014 by Ivan Stanger

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Selected Reviews

5 stars
28 Apr

Good product fast delivery

Good product fast delivery Read more

pauline strickland

5 stars
28 Apr

Arrived as described before estimated …

Arrived as described before estimated time. All round good experience. Will use them again. Read more

Jeremy Waite

5 stars
28 Apr

Item arrived well before promised

Item arrived well before promised. Does the job. A lot cheaper than a new kettle. Would use this Read more

martin noblett

5 stars
28 Apr

Delivery within 48 hours excellent …

Delivery within 48 hours excellent value (i.e. cleaning cloths for steam cleaner). Will definately Read more

Ms Hughes

5 stars
28 Apr

Quick efficient service

Quick efficient service , will order again. Read more

RAJ

5 stars
28 Apr

We only have a communicated via email

We only have a communicated via email, I but I really helpful when I chose the wrong item and had Read more

Anne Macleod

5 stars
28 Apr

Definitely use again

Great site. Right parts easily found. Good price and delivered on time. No problems whatsoever Read more

Thomas Murray

5 stars
28 Apr

Excellent product

Excellent product. Good quality, good value. Well made. Perfect fit on my Miele C2 cleaner. Dug Read more

Mrs Christine Walker

5 stars
28 Apr

good item arrived as stated thank you …

good item arrived as stated thank you would use again Read more

michael virgo

5 stars
28 Apr

EXCELLENT SERVICE

EXCELLENT SERVICE Read more

Linda

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