Review: FIVE STAR CUSTOMER SERVICE 4 stars

I ordered a oven heating element from Yourspares and paid £2.99 for 1st class or courier delivery. After five days it hadn't been despatched. I e-mailed the company and they apologised citing the recent bank holiday as causing problems. They assured me my order would leave that day and also refunded my £2.99 delivery charge. Sure enough the order arrived the next day, well packed and just what I wanted. Fitted the element easily and it works perfectly. I have only given four stars but their customer services department are a five star outfit. Would definitely use YourSpares again.

05 Jun 2014 by Ivan Stanger

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Selected Reviews

5 stars
26 Mar

Great service

Fast efficient service. Brushes arrived far quicker than stated delivery time. Competitively priced Read more

Neil

5 stars
25 Mar

Good product range, good prices, fast delivery.

Easy to use website, good range of products, competitive pricing, no delivery charge on my low Read more

Mr Grainger

5 stars
25 Mar

Promptly delivered and cheaper than competition

What more is there to say? It was the items I wanted, my parcel arrived promptly and it was Read more

Deborah

5 stars
24 Mar

Spot on

Very prompt delivery Read more

JR

5 stars
24 Mar

Tumble dryer

The part I bought for replacement was spot on for my machine Read more

Sharon Bowles

5 stars
24 Mar

Hotpoint dishwasher spares

Good, fast service, part arrived next day, thank you. Read more

Bob Stanier

5 stars
24 Mar

Prompt delivery

Easy website, prompt delivery and product as described. Read more

Anna Thomas

5 stars
24 Mar

First class company, completely satisfied

Would always trade with Your Spare Read more

Walter Beswick

5 stars
24 Mar

Excellent service and product

All round excellent service and product Read more

vicky sherlock

5 stars
24 Mar

A helpful company with excellent service

My technical query was rapidly answered by 'Yourspares' Rob - and their free p+p delivery arrived Read more

James Farrant

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