Review: FIVE STAR CUSTOMER SERVICE 4 stars

I ordered a oven heating element from Yourspares and paid £2.99 for 1st class or courier delivery. After five days it hadn't been despatched. I e-mailed the company and they apologised citing the recent bank holiday as causing problems. They assured me my order would leave that day and also refunded my £2.99 delivery charge. Sure enough the order arrived the next day, well packed and just what I wanted. Fitted the element easily and it works perfectly. I have only given four stars but their customer services department are a five star outfit. Would definitely use YourSpares again.

05 Jun 2014 by Ivan Stanger

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Selected Reviews

5 stars
16 Jan

Speedy and correct!

Speedy and correct - exactly as discribed! Read more

Neil Ormsby

5 stars
16 Jan

Vacuum saviours!

Decided we needed to try to mend our Miele cat and dog vacuum, rather than purchase a new product. Read more

Mrs L Sheffield

5 stars
16 Jan

Excellent

Great produduct range, competitively priced, fast delivery. Highly recommended. Read more

Derek Wylde

5 stars
16 Jan

Great service

No problems good service Read more

dave craig

5 stars
16 Jan

Catheter bag stand

Arrived quickly, very happy with service & would use them again. Read more

Bernadette Hinchcliffe

5 stars
16 Jan

Good value

Good value for money, good service, would use again. Read more

Deborah Trotter

5 stars
16 Jan

great item

super fast delivery great item saves on cleaning them sturdy too Read more

Miss carole heath

5 stars
16 Jan

cleaner bags

i ordered 2 packets of cleaner bags from this site, more than pleased with the delivery time and Read more

ROBERT TAYLOR

5 stars
16 Jan

excellent company

Pleased with the service provided by your company. Easy to order and good delivery service Read more

JUDITH MANNING

5 stars
16 Jan

Great service

Required part in stock and despatched promptly with no fuss. Excellent service. Read more

A Thomas

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