Review: FIVE STAR CUSTOMER SERVICE
I ordered a oven heating element from Yourspares and paid Â£2.99 for 1st class or courier delivery. After five days it hadn't been despatched. I e-mailed the company and they apologised citing the recent bank holiday as causing problems. They assured me my order would leave that day and also refunded my Â£2.99 delivery charge. Sure enough the order arrived the next day, well packed and just what I wanted. Fitted the element easily and it works perfectly. I have only given four stars but their customer services department are a five star outfit. Would definitely use YourSpares again.
05 Jun 2014 by Ivan Stanger
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