Review: FIVE STAR CUSTOMER SERVICE 4 stars

I ordered a oven heating element from Yourspares and paid £2.99 for 1st class or courier delivery. After five days it hadn't been despatched. I e-mailed the company and they apologised citing the recent bank holiday as causing problems. They assured me my order would leave that day and also refunded my £2.99 delivery charge. Sure enough the order arrived the next day, well packed and just what I wanted. Fitted the element easily and it works perfectly. I have only given four stars but their customer services department are a five star outfit. Would definitely use YourSpares again.

05 Jun 2014 by Ivan Stanger

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Selected Reviews

5 stars
3 Dec

very good service

very happy will shop with you again can well recommend Read more

Norman Jackson

5 stars
3 Dec

Freezer part

Correct part fast delivery great service Read more

Nic

5 stars
2 Dec

very recommended seller

very similar to the original vacuum cleaner bags. good price Read more

Ewa Zamolska-Wieleba

5 stars
2 Dec

Drum Paddles for indent washing machine.

Ordered pack of three paddles for my washing machine.They arrived a few days later, in fact easier Read more

Mr Richard Hunt

5 stars
2 Dec

No complaint.

Delivery was as promised. No problems. Read more

Mr Preston Wallhead

5 stars
2 Dec

Fan fantastic service

Last time I used this company was 2years ago. Very pleasently surprised to see no increase in Read more

Barbara Moger

5 stars
2 Dec

excellent

Excellent quick service Read more

Karen Ward

5 stars
2 Dec

Arrived on time and easy to fit. Would use again.

Arrived on time and easy to fit. Would use again. Bought replacement led/computer board for Read more

Charles, Wimbledon.

5 stars
2 Dec

Outstanding service

My first order and unwittingly I duplicated it. Within minutes they sent me an email to check it Read more

Customer

5 stars
2 Dec

excellent service

parts arrived quickly and as advertised, website easy to navigate Read more

Marie Kerr

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