Review: FIVE STAR CUSTOMER SERVICE 4 stars

I ordered a oven heating element from Yourspares and paid £2.99 for 1st class or courier delivery. After five days it hadn't been despatched. I e-mailed the company and they apologised citing the recent bank holiday as causing problems. They assured me my order would leave that day and also refunded my £2.99 delivery charge. Sure enough the order arrived the next day, well packed and just what I wanted. Fitted the element easily and it works perfectly. I have only given four stars but their customer services department are a five star outfit. Would definitely use YourSpares again.

05 Jun 2014 by Ivan Stanger

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Selected Reviews

5 stars
21 Oct

Very quick response and loved l didn't …

Very quick response and loved l didn't have to wait long Read more

peggy bye

5 stars
21 Oct

The dustbags and filter

The dustbags and filter arrived quickly and feel good quality. I shall have to use them for a while Read more

Janet Cooper

5 stars
20 Oct

Fair trade fast delivery trustworthy

Fair trade fast delivery trustworthy Read more

Morteza Mazloum

5 stars
20 Oct

Great service

Easy to use website, quick delivery. Highly recommended. Read more

Customer

5 stars
20 Oct

Top Bananas Top Bananas Top Bananas …

Top Bananas Top Bananas Top Bananas Top Bananas Top Bananas Read more

Scott Parkinson

5 stars
20 Oct

Sold product exactly as advertised

Sold product exactly as advertised, had useful "how to guide" and handled / posted order in a Read more

John Legge

5 stars
20 Oct

Worked first time

Worked first time, we fitted it without any problems and it worked, no more leaking so very pleased Read more

Jess Groom

5 stars
20 Oct

100% Does what it says

Excellent in every way. Ordering was easy. Excellent updates. Delivery on time. This company is Read more

DAPHNE BRITT

5 stars
20 Oct

Great value high quality part !!

Great value high quality part !! Read more

Customer

5 stars
20 Oct

Good service and the spare part was …

Good service and the spare part was cheaper than elsewhere. Read more

Amber

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