Review: DELAYED 4 stars

Order placed on 10th July, promised between 18th and 22nd, today 23rd, still not here. 8 to 12 days delivery time already a long time for such a small item, being late is not acceptable for an internet business. Up Date: Have now emailed company, spoke to Sallie, it appears this item was lost in the post. Communication with Sallie has been excellent, replacement has now been received, still took 2 weeks, down to being sent 2nd class post i guess (understandable I suppose on this low value item). Can now recommend this company, but suggest customers opt for 1st Class post. Product was of a good quality. If item had arrived sooner would have given 5 stars, definitely.

23 Jul 2014 by James Armstrong

View all Reviews

Trustpilot Badge

Selected Reviews

5 stars
10 Dec

Had a part for my ancient tumble drier

I estimate that my tumble drier is 35 years old and does the job we need it to do ... until a month Read more

Terry Knight

5 stars
10 Dec

buy it now

arrived promptly and great price Read more

david flewett

5 stars
9 Dec

Would recommend

Excellent service.Good quality and very quick delivery. Read more

Elaine

5 stars
9 Dec

Well run company

Parts for my cooker,was good they keeper in up to date to tell me when they was despatched to when Read more

John Mitchell

5 stars
9 Dec

excellent

good price great service Read more

ian Reed

5 stars
9 Dec

Very good.

Very quick turnaround, even with standard delivery. And quick refund when PayPal got it wrong. Read more

David Rayner

5 stars
9 Dec

New belt

It fit my tumble dryer after the other one broke. It was hard it fit but that was the dryer not the Read more

andrew colledge

5 stars
9 Dec

A Great Transaction

Very fast service, product well packed and just as described. Read more

Grahstro

5 stars
9 Dec

Item and delivery.

Perfect replacement bags for my Miele vacuum cleaner. Very fast delivery. Read more

Michael Jones

5 stars
9 Dec

Oven lamp

Arrived early correct part Read more

Mr Graham Scott

Loading...