Review: Great but let down by others 3 stars

I was to place the order with ano but as their stock was not available till Monday. Because the part was critical I paid £10 extra for the part and £10 to have the part delivered the next day. DPD appeared to be doing well in achieving this by texting me first thing with delivery date and time. Despite advising that I waive security issues by leaving on doorstep and giving mobile number and leaving note on door stating I was 3 doors away, DPD claimed there was no in. They returned the next day and despite tracking the parcel and despite being in, the failed to knock on the door( door bell broken) so it was only on Monday that I got the part. You need to be aware that your carrier is only as good as the human delivering the parcel

08 Aug 2014 by nick young

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