Review: Great but let down by others 3 stars

I was to place the order with ano but as their stock was not available till Monday. Because the part was critical I paid £10 extra for the part and £10 to have the part delivered the next day. DPD appeared to be doing well in achieving this by texting me first thing with delivery date and time. Despite advising that I waive security issues by leaving on doorstep and giving mobile number and leaving note on door stating I was 3 doors away, DPD claimed there was no in. They returned the next day and despite tracking the parcel and despite being in, the failed to knock on the door( door bell broken) so it was only on Monday that I got the part. You need to be aware that your carrier is only as good as the human delivering the parcel

08 Aug 2014 by nick young

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Selected Reviews

5 stars
27 Mar

No fuss

Product as described, delivered quickly. Read more

Jeremy

5 stars
27 Mar

Hassle free service.

I have twice used this company for spares and on both occasions have found them to be quick and Read more

Mr Pattinson

5 stars
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Integrated freezer hinge

Good service and delivery time good Read more

Caroline Macey

5 stars
27 Mar

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Quick delivery time and excellent value for money. Read more

BRIAN BIRD

5 stars
26 Mar

Great service

Fast efficient service. Brushes arrived far quicker than stated delivery time. Competitively priced Read more

Neil

5 stars
25 Mar

Good product range, good prices, fast delivery.

Easy to use website, good range of products, competitive pricing, no delivery charge on my low Read more

Mr Grainger

5 stars
25 Mar

Promptly delivered and cheaper than competition

What more is there to say? It was the items I wanted, my parcel arrived promptly and it was Read more

Deborah

5 stars
24 Mar

Spot on

Very prompt delivery Read more

JR

5 stars
24 Mar

Tumble dryer

The part I bought for replacement was spot on for my machine Read more

Sharon Bowles

5 stars
24 Mar

Hotpoint dishwasher spares

Good, fast service, part arrived next day, thank you. Read more

Bob Stanier

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