Review: The 1% 4 stars

[Edit] You can best assess a company by its treatment of the 1%, the small number of people that have a negative experience. Typically, with such a small percentile of negative reviews, the impact that such reviews have on the general public's use of a company is minimal, but good business care about the 1%. After posting my review I was contacted by Customer Services to see if there was anything they could rectify and to assure me the package left there warehouse in good condition and that they were taking up the damage with the courier - they reiterated they'd of been more then happy to assist in resolving the missing part/damage. So, courier damage aside, the product was well priced, a decent product, and although arrived slightly damaged the company were willing to replace/satisfy. Not right first time, but were definitely willing to work on it. Well done Yourspares. [/Edit] [Original] I ordered a TV stand for my new 50" plasma I was planning to position in the gym, it arrived with a heavily damaged box, part of the frame (the plastic insert) was floating around the box heavily scuffed but with a hammer it was persuaded to go back into the frame. Zero instructions were provided, managed to set it up okay but was frustrating - it was also missing a nut, but improvised after a trip to the DIY shop. Quality of the product however was good.. solid frame, good wheels... but think it had spent too much time getting beaten up in a warehouse. [/Original]

29 Oct 2014 by David

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Selected Reviews

5 stars
22 Mar

Brilliant

Brilliant service. Read more

Lou

5 stars
22 Mar

great service and prompt delivery !!!

found the spares i recquired easily and they were delivered in great condition in mega quick time, Read more

stevie maxwell

5 stars
22 Mar

Purchasing element for cooker.

Excellent service, definitely would use this company again. Read more

Mr Paul Puckett

5 stars
22 Mar

Excellent

All the products I've purchased in the past and recently were of great qualities.Their service Read more

Albert Decker

5 stars
22 Mar

Excellent service

Good advice,good service and good product Read more

Mr Peter Swaby

5 stars
22 Mar

Good value

Very good shears delivered quickly. Very satisfied Read more

Venice Everard

5 stars
22 Mar

vac bags

excellent service quick deliver and very good price and very good packaging. Read more

ROY k

5 stars
22 Mar

Morphy Richards microwave plate

Was as above fitted microwave. Very good price, rapid and free delivery. Excellent all round Read more

Yvonne Dunning

5 stars
22 Mar

Excellent

Excellent – no reservations, I would recommend this company to anyone. Read more

Mr Loof Luther

5 stars
22 Mar

Item as described. fast delivery.

Item as described. fast delivery. Read more

Ian Muir

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