Review: Excellent customer services 4 stars

Ordered a replacement oven thermostat. Very slow delivery - ordered on a Saturday, arrived Thursday - the following week ( i.e. 12 days later ). Thermostat installed and turned out to be faulty. Customer services excellent - quick to answer e-mails and agreed to ship out a replacement thermostat. The replacement works fine. Shipped back the faulty one via freepost returns. Would I use again ? Undoubtedly, although I would consider using next day delivery next time !

01 Nov 2014 by Neil

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Selected Reviews

5 stars
23 Jan

Simply Excellent!

Great value and speedy delivery Read more

Babybeak

5 stars
23 Jan

Replacement filters

Fantastic service goods arrived very quickly- can't fault them definitely use them again Read more

NINA

5 stars
23 Jan

Good service prompt delivery

Good service prompt deliveryPart fitted Read more

Tim Webb

5 stars
23 Jan

Very helpful and responsive

Only ordered a filter for my Dyson but had some difficulties with payal and ended up paying twice Read more

Clive Bennett

5 stars
23 Jan

No unexpected surprises

Goods ordered, acknowledged and delivered to schedule. Exactly what I expected Read more

Alan Martin

5 stars
23 Jan

Quick delivery, good product, no issues.

Only comment would be that the filters weren't in a protective package but then they arrived in one Read more

Jolien Gerber

5 stars
23 Jan

Quick delivery and great price

Bought a new filter for my kettle - delivered very quickly and fits perfectly. Read more

Caroline Channing

5 stars
23 Jan

Great service

I ordered a microwave plate and within days ot had arrived fully packaged and safe. Great service Read more

michelle taylor

5 stars
23 Jan

Spot on

Easy to deal with, arrived promptly, thought packaging could have been slightly better. All in all Read more

Chris

5 stars
23 Jan

Car parts

Got what I wanted for a good price and a pretty quick delivery Read more

Graham Broomfield

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