Review: Excellent customer services 4 stars

Ordered a replacement oven thermostat. Very slow delivery - ordered on a Saturday, arrived Thursday - the following week ( i.e. 12 days later ). Thermostat installed and turned out to be faulty. Customer services excellent - quick to answer e-mails and agreed to ship out a replacement thermostat. The replacement works fine. Shipped back the faulty one via freepost returns. Would I use again ? Undoubtedly, although I would consider using next day delivery next time !

01 Nov 2014 by Neil

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Selected Reviews

5 stars
23 Oct

no probs

no probs, came faster than expected, well done Read more

Alan

5 stars
23 Oct

Goods arrived promptly

Goods arrived promptly, well-packed and in good condition. This is the second time I have ordered Read more

C H

5 stars
23 Oct

Quick response and delivery

Quick response and delivery. No issues with the item. Thanks Read more

Ian

5 stars
23 Oct

Excellent Service

The product was a hybrid but fitted well. I was amazed that it arrived days before I expected it Read more

Willaby

5 stars
23 Oct

Recommended.

No problems at all. Good quality item arrived within a couple of days. Recommended Read more

Douglas

5 stars
23 Oct

Great product

Great product. Fast delivery Read more

Dale

5 stars
23 Oct

Just what I was looking for

Just what I was looking for Read more

william white

5 stars
23 Oct

another good part

another good part. thank you! Read more

Sean D

5 stars
23 Oct

Good VFM

Handle arrived in a reasonable time. Good VFM. Read more

Peter Buckell

5 stars
23 Oct

Ordered on Saturday received on …

Ordered on Saturday received on Wednesday brilliant service and very cheap Read more

Dawn Oakley

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