Review: Great prices and excellent customer service 5 stars

I ordered what I thought to be the correct control knobs for my oven - it turns out I was wrong. From the front they were identical but the shaft was too short on the back. After emailing YourSpares to advise of my error, and that I had opened the packets, they promptly sent me a refund form. I returned the knobs and was refunded within 3 days of me posting them back, second class. Meanwhile, I was asked for more information about my oven. I ended up sending a photo of the control knobs and the measurement of the shaft, because of the lack of available information on my oven. The correct part was found, ordered and on my doorstep within two days. I wholeheartedly recommend YourSpares and will use them again. Thank you!

18 Nov 2014 by Pearson

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