Review: When you pay extra for next day delivery, you expect next day delivery! 4 stars

Part is as described, thank you. Communication is fine - order confirmation received, email to explain delay received, order despatch confirmation received. However, when you pay extra (£12.95) for next day delivery because you need it the next day, and then there is a problem and it cannot be delivered the next day, I would say it is normal to expect a refund of the extra that you paid!! **Update** Less than 2 hours after posting this review, we got a refund on the carriage. It would have been better if this had been automatic, or if it had been picked up on when I pointed it out in my reply to the delay notification, but you can't be perfect all the time! Happy with that, thank you Yourspares :) Rating increased from 3 stars to 4.

15 Jul 2015 by Alan Myerscough

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Selected Reviews

5 stars
27 Jun

Excellent service fast delivery and …

Excellent service fast delivery and works perfect will order from these again when needed Read more

Claire

5 stars
27 Jun

Cheap, fast, no hassle.

Cheap, fast with no hassle. Read more

Mark Anderson

5 stars
27 Jun

flymo replacement blade.

Delivered quickly, reasonably priced and seems good quality. Pleased with first cut, massive Read more

Mr Trevor Grimes

5 stars
27 Jun

prompt delivery and both items were as …

prompt delivery and both items were as described very pleased with experiance and would recommend Read more

Sean Flynn

5 stars
27 Jun

Very pleased with order

Arrived on time and was exactly what I ordered. Read more

Jill Godwin

5 stars
27 Jun

Item as described

Item as described, delivered promptly. Read more

H J Cope

5 stars
27 Jun

Very fast!

Very fast service despite 5-7 day expected, they arrived within 3 days. Read more

Lucy McGregor

5 stars
27 Jun

Ordered trimmer refills for Bosch

Ordered trimmer refills for Bosch. A pack of three at a good price, easy to order, arrived quickly Read more

austinjhayden

5 stars
27 Jun

Easy website to use ...the item i …

Easy website to use ...the item i ordered was exactly the same as my old part ... and arrived as Read more

Customer. Mrs D Penn- Berkeley

5 stars
27 Jun

Would buy from this company again.

Product satisfactory, good price, prompt delivery. Read more

Ladybird

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