Review: Bad shipping service 2 stars

I ordered an eco descaler for our coffee machine. Not only is the website buggy and unuser-friendly, but my order did not come on time. I was assisted by someone from customer service regarding the late arrival, who was incredibly nice and helpful. Unfortunately, when my order arrived the boxes were soiled by some kind of chalky substance (most likely from another broken pack that had leaked onto my products). I don't feel like the shipping sector of this company conducts themselves with much care or attention and I probably will not purchase from this seller again. Customer service are, however, lovely.

10 Aug 2015 by Sam

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