Review: Bad shipping service 2 stars

I ordered an eco descaler for our coffee machine. Not only is the website buggy and unuser-friendly, but my order did not come on time. I was assisted by someone from customer service regarding the late arrival, who was incredibly nice and helpful. Unfortunately, when my order arrived the boxes were soiled by some kind of chalky substance (most likely from another broken pack that had leaked onto my products). I don't feel like the shipping sector of this company conducts themselves with much care or attention and I probably will not purchase from this seller again. Customer service are, however, lovely.

10 Aug 2015 by Sam

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Selected Reviews

5 stars
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very recommended seller

very similar to the original vacuum cleaner bags. good price Read more

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Mr Richard Hunt

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No complaint.

Delivery was as promised. No problems. Read more

Mr Preston Wallhead

5 stars
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Fan fantastic service

Last time I used this company was 2years ago. Very pleasently surprised to see no increase in Read more

Barbara Moger

5 stars
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excellent

Excellent quick service Read more

Karen Ward

5 stars
2 Dec

Arrived on time and easy to fit. Would use again.

Arrived on time and easy to fit. Would use again. Bought replacement led/computer board for Read more

Charles, Wimbledon.

5 stars
2 Dec

Outstanding service

My first order and unwittingly I duplicated it. Within minutes they sent me an email to check it Read more

Customer

5 stars
2 Dec

excellent service

parts arrived quickly and as advertised, website easy to navigate Read more

Marie Kerr

5 stars
2 Dec

Just what I needed

Great service, got my part very quickly and good price, would recommend Read more

Mrs Lynne Price

5 stars
2 Dec

great price great service

Easy to orderFast deliveryGreat price Read more

Steve Smith

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