Review: Bad shipping service 2 stars

I ordered an eco descaler for our coffee machine. Not only is the website buggy and unuser-friendly, but my order did not come on time. I was assisted by someone from customer service regarding the late arrival, who was incredibly nice and helpful. Unfortunately, when my order arrived the boxes were soiled by some kind of chalky substance (most likely from another broken pack that had leaked onto my products). I don't feel like the shipping sector of this company conducts themselves with much care or attention and I probably will not purchase from this seller again. Customer service are, however, lovely.

10 Aug 2015 by Sam

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Selected Reviews

5 stars
23 Jan

Excellent service

Easy to orderPrompt free delivery Excellent quality product Read more

lynn B

5 stars
23 Jan

Excellent service.Excellent value

Best price and quickly received.Thanks! Read more

Brian Mckennon

5 stars
23 Jan

opinion

Excellent service will use you again. Read more

david carter

5 stars
23 Jan

Simply Excellent!

Great value and speedy delivery Read more

Babybeak

5 stars
23 Jan

Replacement filters

Fantastic service goods arrived very quickly- can't fault them definitely use them again Read more

NINA

5 stars
23 Jan

Good service prompt delivery

Good service prompt deliveryPart fitted Read more

Tim Webb

5 stars
23 Jan

Very helpful and responsive

Only ordered a filter for my Dyson but had some difficulties with payal and ended up paying twice Read more

Clive Bennett

5 stars
23 Jan

No unexpected surprises

Goods ordered, acknowledged and delivered to schedule. Exactly what I expected Read more

Alan Martin

5 stars
23 Jan

Quick delivery, good product, no issues.

Only comment would be that the filters weren't in a protective package but then they arrived in one Read more

Jolien Gerber

5 stars
23 Jan

Quick delivery and great price

Bought a new filter for my kettle - delivered very quickly and fits perfectly. Read more

Caroline Channing

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