Review: Delivery not good. 2 stars

First order was lost and not delivered despite the company saying it was! As they only sent it out 2nd class post they cannot track it and assumed it was delivered within a certain time frame! The replacement order was delivered and was wrong the invoice/delivery note showed the correct item I had ordered but inside the package was different vacuum bags. Following my email to them the replacement for the replacement was despatched by first class post and I received it the next day. However I did not appreciate having to go the main post office to check where my initial order was for them and again to dispatch back to them the wrongly sent goods all at my expense!!!

08 Nov 2015 by Phil Keel

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Selected Reviews

5 stars
26 Jul

quick despatch

quick despatch, pleased with items Read more

Edward

5 stars
26 Jul

Ordered goods Monday evening received …

Ordered goods Monday evening received emails to let me know that the goods were ordered and then to Read more

Susan Bates

5 stars
26 Jul

Please with the service and the goods …

Pleased with the service and the goods arrived earlier. Read more

Siva Paramasivam

5 stars
26 Jul

Excellent service

Excellent service. Top marks Read more

Ian Popham

5 stars
26 Jul

Happy with the service

The part I ordered didn't fit, but the customer services department answered my questions very Read more

Albert John Cole

5 stars
26 Jul

Very quick service

Very quick service Read more

mark harford

5 stars
25 Jul

Speedy service

Once again first rate service. Extensive stocks and quick delivery make for a good supplier. Read more

mrs m hale

5 stars
25 Jul

Good service,just as ordered...

Good service,just as ordered... Read more

Philip Nugent

5 stars
25 Jul

Helpfull guidance to supplying & …

Helpfull guidance to supplying & fitting of the right part Read more

Malcolm Wilson

5 stars
25 Jul

Found the right part at the right …

Found the right part at the right price, delivered on time. Read more

Keith Ingram

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