Review: Won't use again poor customer service 2 stars

I ordered a de scaler got one not the same as was ordered contacted the company - had to send a photo. I was offered a replacement which would come after I'd returned the wrong one. This was all over £6.00. They could have just sent out correct one or sent out then asked for return. When i said I'd just leave it I was told you are welcome to keep the one you have- I expected nothing else as I'd paid for it.

11 Feb 2016 by Elaine Stokes

View all Reviews

Trustpilot Badge

Selected Reviews

5 stars
27 Jun

Would buy from this company again.

Product satisfactory, good price, prompt delivery. Read more

Ladybird

5 stars
27 Jun

Prompt efficient service

Prompt efficient service, would recommend again Read more

DS

5 stars
27 Jun

Very happy customer

Item arrived a lot earlier than expected and was as described. Looks to be if really good quality Read more

Andy Williamson

5 stars
27 Jun

Got exactly what I asked for and it …

Got exactly what I asked for and it arrived in a timely manner Read more

Clare

5 stars
27 Jun

Excellent prompt service

Excellent prompt service Read more

Levent Hasan

5 stars
27 Jun

Straight forward from start to finish

Straight forward from start to finish. Very professional. Thank you. Read more

Completely satisfied

5 stars
27 Jun

Very satisfied quick delivery and very …

Very satisfied quick delivery and very good product Read more

Peter Harrison

5 stars
27 Jun

I contacted Yourspares for advice about …

I contacted Yourspares for advice about a part l needed. They answered with the correct information Read more

Adrian Walker

5 stars
27 Jun

Great service

Great service, fast delivery, great product, just what I wanted. Read more

Sheilablue

5 stars
27 Jun

Excellent service

Excellent service Read more

Wesley

Loading...