Review: Helpful and very quick! 5 stars

I purchased a simple item, that being a Russel Hobbs Kettle filter but unfortunately I had purchased the incorrect item although on Amazons details it was the correct item for my kettle! It would appear that there were two types of filter available for my kettle as I found out when I phoned YourSpares. The lady to whom I spoke told me the correct serial number for the part and that she would send me an email on how to order the correct item plus how to obtain a refund from Amazon! The incorrect filters were returned to YourSpares and the new one was received approx 2-3 days later! Very happy with their customer service and highly recommended!

10 Mar 2016 by Alan Phipps

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Selected Reviews

5 stars
24 Sep

First class

Found Yourspares very good, Delivery was fast and very pleased with my purchase, Will be telling Read more

Valerie Downton

5 stars
23 Sep

Very satisfied with service received and quality of purchase.

Would use this company again should to the need occur. Prompt service. Read more

K A D W

5 stars
23 Sep

excellent service

Part arrived on time, unfortunately it didnt fit , refund was issued immediately. would definitely Read more

frank Atkinson

5 stars
23 Sep

Swift and efficient service

Item arrived next day in first post.....can't improve on that!! Read more

Mr FOSTER

5 stars
23 Sep

Purchase of washing machine paddles

Easy ordering and rapid delivery of goods. Can't complain with anything. Read more

David Ringshall

5 stars
23 Sep

Quick, good value

Masonry drill bit and cable reel delivered quickly. Address and telephone contact numbers ARE on Read more

Twingod

5 stars
23 Sep

Pleasure to do business with.

Excellent service and prompt delivery by Royal Mail. Quick to respond after incompatible part Read more

Austin Waterworth

5 stars
22 Sep

Microwave plate

Delivered quickly. Well packaged. Good price. Read more

Malcolm Dale

5 stars
22 Sep

Couldn't be better

Very prompt service, correct items in stock (not so for another on-line retailer), easy to see Read more

Heather

5 stars
22 Sep

Very impressed

Ordered spare part and used normal delivery but arrived quicker than expected. Really good service. Read more

Margaret Daniels

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