I ordered a Belling knob (2 for Â£7.99). The two that were sent were incorrectly manufactured and meant that the position line was upside down. I rang to explain and they immediately advised that these had been incorrectly manufactured and I needed the genuine Belling replacemt Knob that was Â£10.99. I had to purchase the Genuine Belling Knob and return the other two for a refund. To be fair the return process was handled very efficiently and the funds returned to my bank within a week. In summary, you got it wrong with your product but your service was goos. Will definitely use you again, but might question what I am getting if I attemt to order a cheaper version of the sam product from your website.
31 Mar 2016 by Mr Carpenter
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