Review: Order didn't arrive 2 stars

Order did not arrive by date given. Waited a few days as it was Easter, then sent an e-mail asking when it had been sent. Turned out it hadn't been. I had been worried it was lost in post, so was glad that hadn't happened. They said they would post it first class as an apology. When it eventually arrived it came 2nd class. They had had my money for over 3 weeks before I received the goods. Not amused. I do realise mistakes happen, but I thought money was only supposed to be deducted once it was set. Did get a quick response to my e-mail from their customer dept.

13 Apr 2016 by Jane Merlin

View all Reviews

Trustpilot Badge

Selected Reviews

5 stars
26 Apr

buy it good qunity parts

parts came very fast I would buy again when ever I need spare parts for my dyson vac Read more

David

5 stars
26 Apr

Only downside was that the courier had …

Only downside was that the courier had to make 2nd day (21/4) delivery and did not leave parcel Read more

Yusuf Suleyman

5 stars
26 Apr

Impressed

Speedy excellent service Read more

susan carney

5 stars
26 Apr

fast efficient service

fast efficient service - good web site Read more

Mrs Susan Ellis

5 stars
26 Apr

Bargain price spares

Excellent quality at a bargain price. Highly recommended Read more

Patricia B.

5 stars
26 Apr

Great price and delivery.

Great price and delivery. Read more

Neil H

5 stars
26 Apr

Excellent service

Excellent service Read more

Terry Rootsey

5 stars
26 Apr

Excellent

First class service Read more

Helen Archibald

5 stars
26 Apr

Dealt with any concerns swiftly when …

Dealt with any concerns swiftly when one of the parcels didn't turn up. Spot on service Read more

steve

5 stars
26 Apr

GREAT SERVICE

just what we needed,a good price and fast postage,really happy ,thanks Read more

TINA CLARKE

Loading...