Review: Order didn't arrive 2 stars

Order did not arrive by date given. Waited a few days as it was Easter, then sent an e-mail asking when it had been sent. Turned out it hadn't been. I had been worried it was lost in post, so was glad that hadn't happened. They said they would post it first class as an apology. When it eventually arrived it came 2nd class. They had had my money for over 3 weeks before I received the goods. Not amused. I do realise mistakes happen, but I thought money was only supposed to be deducted once it was set. Did get a quick response to my e-mail from their customer dept.

13 Apr 2016 by Jane Merlin

View all Reviews

Trustpilot Badge

Selected Reviews

5 stars
3 Dec

Freezer part

Correct part fast delivery great service Read more

Nic

5 stars
2 Dec

very recommended seller

very similar to the original vacuum cleaner bags. good price Read more

Ewa Zamolska-Wieleba

5 stars
2 Dec

Drum Paddles for indent washing machine.

Ordered pack of three paddles for my washing machine.They arrived a few days later, in fact easier Read more

Mr Richard Hunt

5 stars
2 Dec

No complaint.

Delivery was as promised. No problems. Read more

Mr Preston Wallhead

5 stars
2 Dec

Fan fantastic service

Last time I used this company was 2years ago. Very pleasently surprised to see no increase in Read more

Barbara Moger

5 stars
2 Dec

excellent

Excellent quick service Read more

Karen Ward

5 stars
2 Dec

Arrived on time and easy to fit. Would use again.

Arrived on time and easy to fit. Would use again. Bought replacement led/computer board for Read more

Charles, Wimbledon.

5 stars
2 Dec

Outstanding service

My first order and unwittingly I duplicated it. Within minutes they sent me an email to check it Read more

Customer

5 stars
2 Dec

excellent service

parts arrived quickly and as advertised, website easy to navigate Read more

Marie Kerr

5 stars
2 Dec

Just what I needed

Great service, got my part very quickly and good price, would recommend Read more

Mrs Lynne Price

Loading...