Review: 16 days, still waiting, staff unhelpful. 1 stars

I placed an order on 17/04/2016, still not received. I was advised that my order had been dispatched next day, and was asked to check with my neighbours and my local Post Office. Took the five-mile drive to the Post Office (no luck). Was then told by another member of staff that my order had been despatched with Fed-Ex (!), and delivery would be re-attempted next-day. Still no news. I was being patient, but as I've received a few emails asking me to rate the service, i thought I'd do exactly that!

03 May 2016 by Adrian Holdstock

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