Review: Very efficient 5 stars

I'd already ordered a product online with an alternative supplier but, despite being advised that the product was in stock and would be delivered within 3-5 days, after 2 weeks, I 'd still not even received a despatch notice. I phoned the company, to be told that the item wasn't in stock but that they would hopefully receive it in the next few days. At best, I'd have to wait another week. I looked for an alternative supplier and found Yourspares.com offered exactly the same product. It said they were in stock so, just to check, I phoned the company, they verified and confirmed that they did indeed have the product in stock. I could have had free delivery but, to ensure I receive it as soon as possible, I paid an additional £3.99 postage. I ordered online, cancelled the previous order and asked for a refund. I received the product 2 days later ... easy, no fuss. I'd certainly use Yourspares again in future.

19 Jul 2016 by sonia

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Selected Reviews

5 stars
21 Jul

Excellent prompt service

Excellent prompt service. My order was delivered within 24 hours in good condition. Read more

Malcolm

5 stars
21 Jul

Surprisingly Impressive

A great little company to source all the little odd bits that you need; they have spares for almost Read more

Tracy

5 stars
21 Jul

Great service and easy to deal with

Great service and easy to deal with. Arrived next day and at a really good price. Perfect quality, Read more

Ken Poole

5 stars
21 Jul

quick and easy to use I will definitely …

quick and easy to use I will definitely be using again Read more

jane stitt

5 stars
21 Jul

The part I ordered was as I expected …

The part I ordered was as I expected probably exceeded my expectations, delivery was free and Read more

Charles Bvunzawabaya

5 stars
21 Jul

found items

found items - ordered - delivered immediately Read more

Peter Hurley

5 stars
20 Jul

my order came quickly

my order came quickly. i have not used the vacuum bags yet so can't comment any further Read more

judy lepski

5 stars
20 Jul

A very happy customer

I ordered a replacement filter for my Dyson vacuum cleaner. It was easy to place the order and Read more

Alison S

5 stars
20 Jul

Flymo belt

Needed new belt for flymo very quick excellent service thank you. Read more

Lou.

5 stars
20 Jul

Cheapest for parts and free delivery

Cheapest for parts and free delivery. When you have a part costing a couple of pounds, the free Read more

A Kruger

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