Review: Inefficient. 2 stars

I ordered a part yesterday (Wednesday) after business hours paying an extra £2.99 for first class assuming it should be with me Friday as is usual with first class Royal Mail. I called today at 4.20 only to be informed by Lizy that it hadn't even been dispatched yet and planned for dispatch tomorrow arriving anytime from Friday to the following Wednesday, scheduled to leave in tomorrows post at around 4.00pm !!! What takes almost two days to await dispatch and if I paid a hefty thieving £2.99 for first class when the Post Office charge 0.99p for a non weighted item (small bearing) why should it not arrive next day (non guaranteed). I cancelled the order for another supplier with standard first class service!

16 Nov 2016 by Kol Haloshon

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