Review: Poor customer service 2 stars

I purchased an oven door based on the model number I put in on the site. I was presented with 2 options so obviously I chose the cheaper one. Nowhere on the site stated that I need to call to verify the door so needless to say it was the wrong one. I was then told as I did not call to verify I was responsible to send it back at my own cost, even though I was prepared to buy the right one. I chose to shop elsewhere after that.

08 Feb 2017 by stuart

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