About Delivery

Items marked as 'In Stock' should be dispatched the following working day if ordered by 1pm - or in some cases dispatched on the day ordered.

Where items are marked as 'Available' our supplier has the item stocked, but dispatch times will take an additional working day. In some cases the product may not be available from the supplier in which case we will contact you to give you the choice of a full refund or waiting until the item can be supplied.

Please note that Saturdays, Sundays and UK Bank Holidays are not classed as working days.

UK Delivery

For UK orders we offer three different delivery services:

  • Free Delivery - £0.00 - delivered in 5-7 working days - usually dispatched using Royal Mail 2nd Class.
  • Standard Delivery - between £2.99 and £3.99 dependent on the order size and weight - delivered in 2-5 working days - dispatched using Royal Mail 1st Class or courier.
  • Next Working Day Delivery - between £5.95 and £12.95 - next working day delivery for orders placed before 1pm on a working day - dispatched using a courier.

In some cases a different delivery charge may be applied to items. The amount to be charged will be shown when the item is added to your shopping basket.

Delivery to the Scottish Highlands, Northern Ireland and UK Offshore Islands is charged at different rates which are listed below.

Worldwide Delivery

We deliver to most other countries and have separate delivery charges for Europe, North America, Japan and the Rest of the World based on the size, weight and destination of your order.

UK

  • Free Delivery - £0

    Approximate Delivery Time 5-7 Working days.
  • Standard Delivery, 1st Class or Courier

    Orders up to 0.75kg and 61cm x 46cm x 46cm
    £2.99
    Orders up to 1kg and 61cm x 46cm x 46cm
    £3.49
    Orders over 1kg
    £3.99
    Approximate Delivery Time 2-5 Working days.
  • Next Working Day Delivery - For Orders Placed Before 1pm on a Working Day

    Orders up to 20kg and 61cm x 46cm x 46cm
    £5.95
    Orders over 20kg
    £6.95
    Orders placed before 1pm on a working day will be delivered the next working day. Orders placed at 1pm or later on a working day will be delivered two working days later. Orders placed on a non-working day (weekends and bank holidays) will be delivered two working days later.

UK Applies to:

United Kingdom.

UK - Highlands & NI

  • Standard Delivery

    Orders up to 3kg and 61cm x 46cm x 46cm
    £0
    Orders up to 4kg and 61cm x 46cm x 46cm
    £9.00
    Orders up to 5kg and 61cm x 46cm x 46cm
    £10.00
    Orders up to 6kg and 61cm x 46cm x 46cm
    £11.50
    Orders over 6kg
    £15.00
    Approximate Delivery Time 3-5 Working days.

UK - Highlands & NI Applies to:

Highlands, County Antrim, County Armagh, County Down, County Fermanagh, County Londonderry and County Tyrone.

UK - Offshore Islands

  • Standard Delivery

    Orders up to 3kg and 61cm x 46cm x 46cm
    £0
    Orders up to 4kg and 61cm x 46cm x 46cm
    £9.00
    Orders up to 5kg and 61cm x 46cm x 46cm
    £10.00
    Orders up to 6kg and 61cm x 46cm x 46cm
    £11.50
    Orders up to 8kg and 61cm x 46cm x 46cm
    £15.00
    Orders up to 10kg and 61cm x 46cm x 46cm
    £17.00
    Orders up to 11kg and 61cm x 46cm x 46cm
    £18.50
    Orders over 11kg
    £20.00
    Approximate Delivery Time 3-5 Working days.

UK - Offshore Islands Applies to:

Orkney Islands, Shetland Islands, Western Isles, Guernsey, Jersey and Isle of Man.

EU Zone 1

  • Standard Delivery

    Orders up to 0.1kg
    £10.09
    Orders up to 0.2kg
    £10.69
    Orders up to 0.3kg
    £11.29
    Orders up to 0.4kg
    £11.89
    Orders up to 0.5kg
    £12.49
    Orders up to 0.6kg
    £13.09
    Orders up to 0.7kg
    £13.69
    Orders up to 0.8kg
    £14.29
    Orders up to 0.9kg
    £14.89
    Orders up to 1kg
    £15.49
    Each additional 0.1kg
    £0.69
    Standard delivery to EU Zone 1. Delivery normally takes between 3-7 days.

EU Zone 1 Applies to:

Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain and Sweden.

EU Zone 2

  • Standard Delivery

    Orders up to 0.1kg
    £11.79
    Orders up to 0.2kg
    £12.39
    Orders up to 0.3kg
    £12.99
    Orders up to 0.4kg
    £13.59
    Orders up to 0.5kg
    £14.19
    Orders up to 0.6kg
    £14.79
    Orders up to 0.7kg
    £15.39
    Orders up to 0.8kg
    £15.99
    Orders up to 0.9kg
    £16.59
    Orders up to 1kg
    £17.19
    Each additional 0.1kg
    £0.69
    Standard delivery to EU Zone 2. Delivery normally takes between 3-7 days.

EU Zone 2 Applies to:

Bulgaria, Croatia, Cyprus, Finland, Gibraltar, Greece, Luxembourg and Malta.

USA

  • Standard Delivery

    Orders up to 0.1kg
    £12.79
    Orders up to 0.2kg
    £13.99
    Orders up to 0.3kg
    £15.29
    Orders up to 0.4kg
    £16.49
    Orders up to 0.5kg
    £17.69
    Orders up to 0.6kg
    £18.99
    Orders up to 0.7kg
    £20.19
    Orders up to 0.8kg
    £21.39
    Orders up to 0.9kg
    £22.69
    Orders up to 1kg
    £23.89
    Each additional 0.1kg
    £1.29
    Standard delivery to USA. Delivery normally takes between 6-10 days.

USA Applies to:

United States.

Rest of the World Zone 1

  • Standard Delivery

    Orders up to 0.1kg
    £12.19
    Orders up to 0.2kg
    £13.69
    Orders up to 0.3kg
    £15.19
    Orders up to 0.4kg
    £16.69
    Orders up to 0.5kg
    £18.09
    Orders up to 0.6kg
    £19.59
    Orders up to 0.7kg
    £21.09
    Orders up to 0.8kg
    £22.59
    Orders up to 0.9kg
    £24.09
    Orders up to 1kg
    £25.59
    Each additional 0.1kg
    £1.49
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Zone 1 Applies to:

Australia, Brazil, Canada, Faroe Islands, Greenland, Hong Kong, Iceland, India, Israel, Japan, Korea, Republic of, Lebanon, Liechtenstein, Malaysia, Norway, Russian Federation, San Marino, Serbia, Singapore, Switzerland, Taiwan, Thailand, Turkey and Vatican City State (Holy See).

Rest of the World Zone 2

  • Standard Delivery

    Orders up to 0.1kg
    £12.09
    Orders up to 0.2kg
    £13.79
    Orders up to 0.3kg
    £15.59
    Orders up to 0.4kg
    £17.39
    Orders up to 0.5kg
    £19.19
    Orders up to 0.6kg
    £20.99
    Orders up to 0.7kg
    £22.69
    Orders up to 0.8kg
    £24.49
    Orders up to 0.9kg
    £26.29
    Orders up to 1kg
    £28.09
    Each additional 0.1kg
    £1.79
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Zone 2 Applies to:

Algeria, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Chile, Christmas Island, Colombia, Comoros, Congo, Costa Rica, Cote D'Ivoire, Democratic Republic of Congo (formerly Zaire), Djibouti, Dominica, Dominican Republic, East Timor, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Honduras, Iraq, Jamaica, Kenya, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lesotho, Liberia, Macau, Macedonia, The Former Yugoslav Republic of, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Reunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, South Africa, Sri Lanka, St. Helena, Suriname, Tajikistan, Tanzania, United Republic of, Togo, Tokelau, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uruguay, Uzbekistan, Vietnam, Virgin Islands (British), Wallis and Futuna Islands, Western Sahara, Zambia and Zimbabwe.

Rest of the World Zone 3

  • Standard Delivery

    Orders up to 0.1kg
    £12.09
    Orders up to 0.2kg
    £13.79
    Orders up to 0.3kg
    £15.59
    Orders up to 0.4kg
    £17.39
    Orders up to 0.5kg
    £19.19
    Orders up to 0.6kg
    £20.99
    Orders up to 0.7kg
    £22.69
    Orders up to 0.8kg
    £24.49
    Orders up to 0.9kg
    £26.29
    Orders up to 1kg
    £28.09
    Each additional 0.1kg
    £1.79
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Zone 3 Applies to:

Albania, Argentina, Barbados, Belarus, Belize, Cambodia, Cameroon, Cayman Islands, China, Cook Islands, Ecuador, Georgia, Indonesia, Jordan, Kazakhstan, Moldova, Republic of, Saudi Arabia, Tonga, Trinidad and Tobago, Uganda, United Arab Emirates and Vanuatu.

Rest of the World Zone 4

  • Standard Delivery

    Orders up to 0.1kg
    £9.69
    Orders up to 0.2kg
    £11.79
    Orders up to 0.3kg
    £13.89
    Orders up to 0.4kg
    £15.99
    Orders up to 0.5kg
    £18.09
    Orders up to 0.6kg
    £20.29
    Orders up to 0.7kg
    £22.39
    Orders up to 0.8kg
    £24.49
    Orders up to 0.9kg
    £26.59
    Orders up to 1kg
    £28.69
    Each additional 0.1kg
    £2.19
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Zone 4 Applies to:

New Zealand.

Website Reviews

5 stars
15 Aug

Impressive

This was my second order within days as I was so impressed with the other products and speedy Read more

Linda

5 stars
8 Aug

Excellent

Arrived next day. Can ask for a better service. Will use again Read more

Heather

5 stars
3 Aug

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Excellent service,no problems and gave me a quick refund. se Read more

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5 stars
3 Aug

Goblin 1100

Thanks for the hoover bags i haven`t tryed them yet still have old bag on, happy with the service Read more

Norman

5 stars
28 Jul

Great service

Good product, matches the original exactly, good price too. Delivery long before promised. Thank Read more

AJ

5 stars
26 Jul

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Chris

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5 stars
5 Jul

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Service was BRILLIANT. THANK YOU. Sent missing part immediately. Read more

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5 stars
28 Jun

Excellent catalogue & detail

Easy to find required parts Read more

Anonymous

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