About Delivery

Items marked as 'In Stock' should be dispatched the following working day if ordered by 1pm - or in some cases dispatched on the day ordered.

Where items are marked as 'Available' our supplier has the item stocked, but dispatch times will take an additional working day. In some cases the product may not be available from the supplier in which case we will contact you to give you the choice of a full refund or waiting until the item can be supplied.

Please note that Saturdays, Sundays and UK Bank Holidays are not classed as working days.

UK Delivery

For UK orders we offer three different delivery services:

  • Free Delivery - £0.00 - delivered in 5-7 working days - usually dispatched using Royal Mail 2nd Class.
  • Standard Delivery - between £2.99 and £3.99 dependent on the order size and weight - delivered in 2-5 working days - dispatched using Royal Mail 1st Class or courier.
  • Next Working Day Delivery - between £5.95 and £12.95 - next working day delivery for orders placed before 1pm on a working day - dispatched using a courier.

In some cases a different delivery charge may be applied to items. The amount to be charged will be shown when the item is added to your shopping basket.

Delivery to the Scottish Highlands, Northern Ireland and UK Offshore Islands is charged at different rates which are listed below.

Worldwide Delivery

We deliver to most other countries and have separate delivery charges for Europe, North America, Japan and the Rest of the World based on the size, weight and destination of your order.

UK

  • Free Delivery - £0

    Approximate Delivery Time 5-7 Working days.
  • Standard Delivery, 1st Class or Courier

    Orders up to 0.75kg and 61cm x 46cm x 46cm
    £2.99
    Orders up to 1kg and 61cm x 46cm x 46cm
    £3.49
    Orders over 1kg
    £3.99
    Approximate Delivery Time 2-5 Working days.
  • Next Working Day Delivery - For Orders Placed Before 1pm on a Working Day

    Orders up to 20kg and 61cm x 46cm x 46cm
    £5.95
    Orders over 20kg
    £6.95
    Orders placed before 1pm on a working day will be delivered the next working day. Orders placed at 1pm or later on a working day will be delivered two working days later. Orders placed on a non-working day (weekends and bank holidays) will be delivered two working days later.

UK - Highlands & NI

  • Standard Delivery

    Orders up to 3kg and 61cm x 46cm x 46cm
    £0
    Orders up to 4kg and 61cm x 46cm x 46cm
    £9.00
    Orders up to 5kg and 61cm x 46cm x 46cm
    £10.00
    Orders up to 6kg and 61cm x 46cm x 46cm
    £11.50
    Orders over 6kg
    £15.00
    Approximate Delivery Time 3-5 Working days.

UK - Highlands & NI Applies to:

Highlands, County Antrim, County Armagh, County Down, County Fermanagh, County Londonderry and County Tyrone.

UK - Offshore Islands

  • Standard Delivery

    Orders up to 3kg and 61cm x 46cm x 46cm
    £0
    Orders up to 4kg and 61cm x 46cm x 46cm
    £9.00
    Orders up to 5kg and 61cm x 46cm x 46cm
    £10.00
    Orders up to 6kg and 61cm x 46cm x 46cm
    £11.50
    Orders up to 8kg and 61cm x 46cm x 46cm
    £15.00
    Orders up to 10kg and 61cm x 46cm x 46cm
    £17.00
    Orders up to 11kg and 61cm x 46cm x 46cm
    £18.50
    Orders over 11kg
    £20.00
    Approximate Delivery Time 3-5 Working days.

UK - Offshore Islands Applies to:

Orkney Islands, Shetland Islands, Western Isles, Guernsey, Jersey and Isle of Man.

Europe Zone 1

  • Standard Delivery

    Orders up to 0.1kg
    £8.00
    Orders up to 0.2kg
    £8.50
    Orders up to 0.3kg
    £9.00
    Orders up to 0.4kg
    £9.50
    Orders up to 0.5kg
    £10.00
    Orders up to 0.6kg
    £10.50
    Orders up to 0.7kg
    £11.00
    Orders up to 0.9kg
    £12.00
    Orders up to 1kg
    £12.50
    Each additional 0.1kg
    £0.55
    Standard delivery to Europe Zone 1. Delivery normally takes between 3-7 days.

Europe Zone 1 Applies to:

Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greece, Greenland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain and Sweden.

Europe Zone 2

  • Standard Delivery

    Orders up to 0.1kg
    £9.00
    Orders up to 0.2kg
    £9.50
    Orders up to 0.3kg
    £10.00
    Orders up to 0.4kg
    £10.50
    Orders up to 0.5kg
    £11.00
    Orders up to 0.6kg
    £11.50
    Orders up to 0.7kg
    £12.00
    Orders up to 0.8kg
    £12.50
    Orders up to 0.9kg
    £13.00
    Orders up to 1kg
    £13.50
    Each additional 0.1kg
    £0.55
    Standard delivery to Europe Zone 2. Delivery normally takes between 3-7 days.

Europe Zone 2 Applies to:

Bulgaria, Cyprus, Czech Republic, Estonia, Latvia, Lithuania, Malta, Poland, Romania, Slovakia (Slovak Republic) and Slovenia.

Europe Zone 3

  • Standard Delivery

    Orders up to 0.1kg
    £9.00
    Orders up to 0.2kg
    £9.50
    Orders up to 0.3kg
    £10.00
    Orders up to 0.4kg
    £10.50
    Orders up to 0.5kg
    £11.00
    Orders up to 0.6kg
    £11.50
    Orders up to 0.7kg
    £12.00
    Orders up to 0.8kg
    £12.50
    Orders up to 0.9kg
    £13.00
    Orders up to 1kg
    £13.50
    Each additional 0.1kg
    £0.55
    Standard delivery to Europe Zone 3. Delivery normally takes between 8-12 days.

Europe Zone 3 Applies to:

Albania, Armenia, Belarus, Bosnia and Herzegovina, Cape Verde, Croatia, Georgia, Gibraltar, Hungary, Liechtenstein, Macedonia, The Former Yugoslav Republic of, Moldova, Republic of, Montenegro, Norway, Russian Federation, San Marino, Serbia, South Georgia and the South Sandwich Islands, Switzerland, Turkey, Ukraine and Vatican City State (Holy See).

North America

  • Standard Delivery

    Orders up to 0.1kg
    £9.00
    Orders up to 0.2kg
    £10.00
    Orders up to 0.3kg
    £10.50
    Orders up to 0.4kg
    £11.50
    Orders up to 0.5kg
    £12.00
    Orders up to 0.6kg
    £13.00
    Orders up to 0.7kg
    £13.50
    Orders up to 0.8kg
    £14.00
    Orders up to 0.9kg
    £15.00
    Orders up to 1kg
    £15.50
    Each additional 0.1kg
    £0.75
    Standard delivery to North America. Delivery normally takes between 6-10 days.

North America Applies to:

Canada and United States.

Japan

  • Standard Delivery

    Orders up to 0.1kg
    £9.00
    Orders up to 0.2kg
    £10.00
    Orders up to 0.3kg
    £10.50
    Orders up to 0.4kg
    £11.50
    Orders up to 0.5kg
    £12.00
    Orders up to 0.6kg
    £13.00
    Orders up to 0.7kg
    £13.50
    Orders up to 0.8kg
    £14.00
    Orders up to 0.9kg
    £15.00
    Orders up to 1kg
    £15.50
    Each additional 0.1kg
    £0.75
    Standard delivery to Japan. Delivery normally takes between 6-10 days.

Australia and Far East Asia

  • Standard Delivery

    Orders up to 0.1kg
    £9.00
    Orders up to 0.2kg
    £10.00
    Orders up to 0.3kg
    £10.50
    Orders up to 0.4kg
    £11.50
    Orders up to 0.5kg
    £12.00
    Orders up to 0.6kg
    £13.00
    Orders up to 0.7kg
    £13.50
    Orders up to 0.8kg
    £14.00
    Orders up to 0.9kg
    £15.00
    Orders up to 1kg
    £15.50
    Each additional 0.1kg
    £0.75
    Standard delivery to Australia and Far East Asia. Delivery normally takes between 8 and 12 days.

Australia and Far East Asia Applies to:

Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, East Timor, Fiji, French Polynesia, Guam, Hong Kong, Indonesia, Korea, Republic of, Kuwait, Macau, Malaysia, Mexico, Micronesia, Federated States of, Mongolia, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, Taiwan, Tonga, Tuvalu, Vanuatu, Vietnam and Wallis and Futuna Islands.

Rest of the World

  • Standard Delivery

    Orders up to 0.1kg
    £9.00
    Orders up to 0.2kg
    £10.00
    Orders up to 0.3kg
    £10.50
    Orders up to 0.4kg
    £11.50
    Orders up to 0.5kg
    £12.00
    Orders up to 0.6kg
    £13.00
    Orders up to 0.7kg
    £13.50
    Orders up to 0.8kg
    £14.00
    Orders up to 0.9kg
    £15.00
    Orders up to 1kg
    £15.50
    Each additional 0.1kg
    £0.75
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Applies to:

Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Cote D'Ivoire, Democratic Republic of Congo (formerly Zaire), Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), French Guiana, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Heard and Mc Donald Islands, Honduras, Iceland, India, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, Nicaragua, Niger, Nigeria, Northern Mariana Islands, Oman, Pakistan, Palau, Panama, Paraguay, Peru, Puerto Rico, Qatar, Reunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sri Lanka, St. Helena, St. Pierre and Miquelon, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Tajikistan, Tanzania, United Republic of, Thailand, Togo, Tokelau, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United States Minor Outlying Islands, Uruguay, Uzbekistan, Venezuela, Virgin Islands (British), Virgin Islands (U.S.), Western Sahara, Yemen, Zambia and Zimbabwe.

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Website Reviews

5 stars
14 Dec

Just pleased with the product and

Just pleased with the product and was delivered a day earlier than what was said on the order. So Read more

sue n.

5 stars
14 Dec

Would purchase from this seller in the future. Very happy.

Ron D.

5 stars
14 Dec

great for getting long whit cats fur up

carol e.

5 stars
13 Dec

perfect

Nadim F.

5 stars
13 Dec

Quick and prompt service.

Stephen B.

5 stars
13 Dec

Excellent item very fast delivery.

JIM C.

5 stars
13 Dec

Arrived in one piece and was

Arrived in one piece and was well packaged. Looks ok but not yet used as bought as gift. Read more

H R.

5 stars
13 Dec

Really pleased prompt delivery fit well

susan b.

5 stars
13 Dec

I replaced both temperature cooker knobs

I replaced both temperature cooker knobs on our hotpoint oven with these and they fit perfectly!! Read more

Abbie W.

5 stars
12 Dec

Does exactly what it is meant to!

Sarah W.

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