About Delivery

Items marked as 'In Stock' should be dispatched the following working day if ordered by 1pm - or in some cases dispatched on the day ordered.

Where items are marked as 'Available' our supplier has the item stocked, but dispatch times will take an additional working day. In some cases the product may not be available from the supplier in which case we will contact you to give you the choice of a full refund or waiting until the item can be supplied.

Please note that Saturdays, Sundays and UK Bank Holidays are not classed as working days.

UK Delivery

For UK orders we offer three different delivery services:

  • Free Delivery - £0.00 - delivered in 5-7 working days - usually dispatched using Royal Mail 2nd Class.
  • Standard Delivery - between £2.99 and £3.99 dependent on the order size and weight - delivered in 2-5 working days - dispatched using Royal Mail 1st Class or courier.
  • Next Working Day Delivery - between £5.95 and £12.95 - next working day delivery for orders placed before 1pm on a working day - dispatched using a courier.

In some cases a different delivery charge may be applied to items. The amount to be charged will be shown when the item is added to your shopping basket.

Delivery to the Scottish Highlands, Northern Ireland and UK Offshore Islands is charged at different rates which are listed below.

Worldwide Delivery

We deliver to most other countries and have separate delivery charges for Europe, North America, Japan and the Rest of the World based on the size, weight and destination of your order.

UK

  • Free Delivery - £0

    Approximate Delivery Time 5-7 Working days.
  • Standard Delivery, 1st Class or Courier

    Orders up to 0.75kg and 61cm x 46cm x 46cm
    £2.99
    Orders up to 1kg and 61cm x 46cm x 46cm
    £3.49
    Orders over 1kg
    £3.99
    Approximate Delivery Time 2-5 Working days.
  • Next Working Day Delivery - For Orders Placed Before 1pm on a Working Day

    Orders up to 20kg and 61cm x 46cm x 46cm
    £5.95
    Orders over 20kg
    £6.95
    Orders placed before 1pm on a working day will be delivered the next working day. Orders placed at 1pm or later on a working day will be delivered two working days later. Orders placed on a non-working day (weekends and bank holidays) will be delivered two working days later.

UK Applies to:

United Kingdom.

UK - Highlands & NI

  • Standard Delivery

    Orders up to 3kg and 61cm x 46cm x 46cm
    £0
    Orders up to 4kg and 61cm x 46cm x 46cm
    £9.00
    Orders up to 5kg and 61cm x 46cm x 46cm
    £10.00
    Orders up to 6kg and 61cm x 46cm x 46cm
    £11.50
    Orders over 6kg
    £15.00
    Approximate Delivery Time 3-5 Working days.

UK - Highlands & NI Applies to:

Highlands, County Antrim, County Armagh, County Down, County Fermanagh, County Londonderry and County Tyrone.

UK - Offshore Islands

  • Standard Delivery

    Orders up to 3kg and 61cm x 46cm x 46cm
    £0
    Orders up to 4kg and 61cm x 46cm x 46cm
    £9.00
    Orders up to 5kg and 61cm x 46cm x 46cm
    £10.00
    Orders up to 6kg and 61cm x 46cm x 46cm
    £11.50
    Orders up to 8kg and 61cm x 46cm x 46cm
    £15.00
    Orders up to 10kg and 61cm x 46cm x 46cm
    £17.00
    Orders up to 11kg and 61cm x 46cm x 46cm
    £18.50
    Orders over 11kg
    £20.00
    Approximate Delivery Time 3-5 Working days.

UK - Offshore Islands Applies to:

Orkney Islands, Shetland Islands, Western Isles, Guernsey, Jersey and Isle of Man.

EU Zone 1

  • Standard Delivery

    Orders up to 0.1kg
    £10.09
    Orders up to 0.2kg
    £10.69
    Orders up to 0.3kg
    £11.29
    Orders up to 0.4kg
    £11.89
    Orders up to 0.5kg
    £12.49
    Orders up to 0.6kg
    £13.09
    Orders up to 0.7kg
    £13.69
    Orders up to 0.8kg
    £14.29
    Orders up to 0.9kg
    £14.89
    Orders up to 1kg
    £15.49
    Each additional 0.1kg
    £0.69
    Standard delivery to EU Zone 1. Delivery normally takes between 3-7 days.

EU Zone 1 Applies to:

Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia (Slovak Republic), Slovenia, Spain and Sweden.

EU Zone 2

  • Standard Delivery

    Orders up to 0.1kg
    £11.79
    Orders up to 0.2kg
    £12.39
    Orders up to 0.3kg
    £12.99
    Orders up to 0.4kg
    £13.59
    Orders up to 0.5kg
    £14.19
    Orders up to 0.6kg
    £14.79
    Orders up to 0.7kg
    £15.39
    Orders up to 0.8kg
    £15.99
    Orders up to 0.9kg
    £16.59
    Orders up to 1kg
    £17.19
    Each additional 0.1kg
    £0.69
    Standard delivery to EU Zone 2. Delivery normally takes between 3-7 days.

EU Zone 2 Applies to:

Bulgaria.

USA

  • Standard Delivery

    Orders up to 0.1kg
    £12.79
    Orders up to 0.2kg
    £13.99
    Orders up to 0.3kg
    £15.29
    Orders up to 0.4kg
    £16.49
    Orders up to 0.5kg
    £17.69
    Orders up to 0.6kg
    £18.99
    Orders up to 0.7kg
    £20.19
    Orders up to 0.8kg
    £21.39
    Orders up to 0.9kg
    £22.69
    Orders up to 1kg
    £23.89
    Each additional 0.1kg
    £1.29
    Standard delivery to USA. Delivery normally takes between 6-10 days.

USA Applies to:

United States.

Rest of the World Zone 1

  • Standard Delivery

    Orders up to 0.1kg
    £12.19
    Orders up to 0.2kg
    £13.69
    Orders up to 0.3kg
    £15.19
    Orders up to 0.4kg
    £16.69
    Orders up to 0.5kg
    £18.09
    Orders up to 0.6kg
    £19.59
    Orders up to 0.7kg
    £21.09
    Orders up to 0.8kg
    £22.59
    Orders up to 0.9kg
    £24.09
    Orders up to 1kg
    £25.59
    Each additional 0.1kg
    £1.49
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Zone 1 Applies to:

American Samoa, Australia, Brazil, Canada, Faroe Islands, Greenland, Hong Kong, Iceland, India, Israel, Japan, Korea, Republic of, Lebanon, Liechtenstein, Malaysia, Marshall Islands, New Zealand, Northern Mariana Islands, Norway, Russian Federation, San Marino, Serbia, Singapore, Svalbard and Jan Mayen Islands, Switzerland, Taiwan, Thailand, Turkey and Vatican City State (Holy See).

Rest of the World Zone 2

  • Standard Delivery

    Orders up to 0.1kg
    £12.39
    Orders up to 0.2kg
    £13.89
    Orders up to 0.3kg
    £15.39
    Orders up to 0.4kg
    £16.89
    Orders up to 0.5kg
    £18.29
    Orders up to 0.6kg
    £19.79
    Orders up to 0.7kg
    £21.29
    Orders up to 0.8kg
    £22.79
    Orders up to 0.9kg
    £24.29
    Orders up to 1kg
    £25.69
    Each additional 0.1kg
    £1.49
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Zone 2 Applies to:

Albania, Argentina, Barbados, Belarus, Belize, Cambodia, Cameroon, Cayman Islands, China, Cook Islands, Ecuador, Georgia, Indonesia, Jordan, Kazakhstan, Moldova, Republic of, Saudi Arabia, Tonga, Trinidad and Tobago, Uganda, United Arab Emirates and Vanuatu.

Rest of the World Zone 3

  • Standard Delivery

    Orders up to 0.1kg
    £13.39
    Orders up to 0.2kg
    £14.89
    Orders up to 0.3kg
    £16.39
    Orders up to 0.4kg
    £17.89
    Orders up to 0.5kg
    £19.29
    Orders up to 0.6kg
    £20.79
    Orders up to 0.7kg
    £22.29
    Orders up to 0.8kg
    £23.79
    Orders up to 0.9kg
    £25.29
    Orders up to 1kg
    £26.79
    Each additional 0.1kg
    £1.49
    Standard delivery to the Rest of the World. Delivery normally takes between 8 and 12 days.

Rest of the World Zone 3 Applies to:

Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Chile, Christmas Island, Colombia, Comoros, Congo, Costa Rica, Cote D'Ivoire, Democratic Republic of Congo (formerly Zaire), Djibouti, Dominica, Dominican Republic, East Timor, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Honduras, Iraq, Jamaica, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lesotho, Liberia, Macau, Macedonia, The Former Yugoslav Republic of, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Qatar, Reunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, South Africa, Sri Lanka, St. Helena, Suriname, Swaziland, Tajikistan, Tanzania, United Republic of, Togo, Tokelau, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Ukraine, Uruguay, Uzbekistan, Venezuela, Vietnam, Virgin Islands (British), Wallis and Futuna Islands, Western Sahara, Yemen, Zambia and Zimbabwe.

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Website Reviews

5 stars
18 Jun

easy to order and item is always good quality

seandownes

5 stars
18 Jun

Quick service, as described, washing machine now working

Mrs L.

5 stars
18 Jun

Excellent - no quibbles

Michael H.

5 stars
18 Jun

Arrived on time as described

Nigel C.

5 stars
17 Jun

excellent solid replacement tool

howardbaker

5 stars
17 Jun

As ordered, top seller.

MR J.

5 stars
17 Jun

Fabulous to be able to find

Fabulous to be able to find what my mums been looking for for a while. Delivery time really quick. Read more

Debbie S.

5 stars
17 Jun

Good value and arrived on time

mr j.

5 stars
17 Jun

Thank you and well done keep up the good work

Kay k.

5 stars
17 Jun

Thank you

Mrs M.

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