Marks caused by a washing machine door

You may have noticed that a garment has some grey coloured marks which, if you touch them, may feel slightly rubbery.  Unfortunately the garment may also have been torn.

Do not worry, this is not a fault with your washing machine, and it has not started trying to eat your washing.  There is no need to call out an engineer as there is no fault to fix.


The only way these marks or damage are caused is if you have overloaded your machine.  This item of clothing has got trapped between the door and the drum, which means it has been dragged around when the drum rotates, rather than being gently agitated in the drum itself.

When you are short of time it is very tempting to try and cram two washes into one, but in the end it will waste far more time, as not only is it possible that clothes may be damaged, but also the whole load has not been washed properly as the detergent has not been able to do its work due to the clothes being too tightly packed.  The clothes will not be rinsed properly either, not only will the water not be able to penetrate the dense amount of clothes, but the fabric conditioner will not be able to do its job either.

Not only have you wasted the time for the first load but you now have the messy job of splitting the wash into two, and then having two wash loads to complete.  This will cost you money as well as you have wasted electricity, detergent and fabric conditioner.  

Removal of marks

With the best will in the world, if the item has been torn there is very little you can do about it.  If it has just marked the garment you can try using a standard stain remover, having read the label carefully first.Alternatively you can use a normal liquid detergent, rub it gently into the marks and then soak in warm water prior to rewashing.





Disclaimer: The information provided has been prepared as a guide only and the steps taken are likely to vary for different appliance models. We strongly recommend using a qualified engineer to undertake major repairs and fault finding.


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