Cookie Policy

Cookies are pieces of text sent to your browser and saved on your device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site about user activity.

What we use cookies for

We use cookies to identify one user from another and to remember user actions as you visit pages on our website.

If you accept our cookie policy we create a cookie so we can remember and then we know not to show the message again when you visit other pages.

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out; however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

We also using use tracking code from Microsoft Bing Ads which creates cookies to record the completion of transactions.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

Cookies are also use for marketing and targeted advertising to track browsing habits and activity which allows us to show you relevant/personalised marketing content. 

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the social media sites (including Facebook, Twitter, Google & Pinterest) will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

We recommend keeping cookies enabled to gain the best experience. 

Please contact us if you would like to discuss our cookie policy or have any questions.

Trustpilot Badge

Selected Reviews

5 stars
18 Jul

Very speedy service

Very speedy service. Will be using again knowing I shall have good service Read more

Brenda

5 stars
18 Jul

Item as described

Item as described. Working perfectly. Great Communication. Delivery a bit slow, but acceptable. Read more

J G

5 stars
17 Jul

As good as Miele but a lot cheaper

Excellent service and product, will definitely buy again Read more

Pauline Clark

5 stars
17 Jul

Easy transaction- the parts I ordered…

Easy transaction- the parts I ordered where correct & they arrived quickly - thank you Read more

Mark Tarrant

5 stars
17 Jul

Good stock availability

Good stock availability. Good pricing. Quick delivery. Good comms. Can't fault this service (OK it Read more

Razorback

5 stars
17 Jul

Good service

It was easy to order, reasonable prices, and the goods arrived when indicated. Read more

John the plumber

5 stars
17 Jul

Very competitive price and faster than…

Very competitive price and faster than promised delivery Read more

DP

5 stars
17 Jul

Miele vacuum bags

I have a miele vacuum cleaner and this company's version of the bags are identical to the original Read more

Carol Tuck

5 stars
17 Jul

Website very user friendly and order…

Website very user friendly and order arrived promptly. Great service. Read more

Jayne

5 stars
17 Jul

Great online shop definitely recommend

Item I bought was just as described and arrive on the day they said it would. Great online shop for Read more

Natasha

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