Review: Very disappointed 1 stars

Part delivered was not what was ordered and was not adequately packaged so was damaged. Contacted customer services who indicated part was equivalent - I pointed out the price difference but had no response. When I order a specific part I expect to get that part delivered in suitable packaging. I repaired the damage and fitted the part - to be fair customer service asked me to send it back and they would send a new one, but as I cannot be sure it will be what I want and undamaged I cannot be bothered. If yourspares sends me the correct part in good condition I will send back the damaged one and be a happy customer, until then I will not use them again

05 Jun 2012 by Rob

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Selected Reviews

5 stars
15 Dec

Just the job

Just the job , just what I needed Read more

jacqueline j briffa

5 stars
14 Dec

Perfect to replace damaged filter

Perfect to replace damaged filter Read more

Kathy W

5 stars
14 Dec

Brilliant product fast delivery

Brilliant product fast delivery Read more

tina passmore

5 stars
14 Dec

Fast delivery and was what I ordered …

Fast delivery and was what I ordered really pleased would use again Read more

P BLAKEMORE

5 stars
14 Dec

exelent service

exelent service Read more

ERIC WHITE

5 stars
14 Dec

good response

very pleased with quick and easy way to order and received promptly received item within 2 days Read more

daisy bell

5 stars
14 Dec

Second time I have used yourspares and …

Second time I have used yourspares and second time I have been happy with their service. Delivery Read more

Sue Moore

5 stars
14 Dec

Brilliant arrived on time

Brilliant arrived on time. Just what we needed shops told us we couldn't get the part as it was an Read more

Rachel Clough

5 stars
14 Dec

....

✓. very good ✓. Read more

john bayliss

5 stars
14 Dec

Very good

Very good, promptly delivered at a reasonable price. Read more

Kay Regan

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