Review: Very poor service!!! 1 stars

I ordered the item ordered on 29th August and paid extra for 1st class or courier delivery. Item had not arrived after 5 working days so I contacted yourspares.com to inquire where the item was and was only then informed there was a problem and it would be dispatched the next day. It will now be 8 working days after the original order date. Nothing offered at all in terms of compensation or good will gesture!
Very bad customer service and I will not use this company again!!

06 Sep 2013 by ANDREW

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Selected Reviews

5 stars
18 Nov

Excellent replacement

Excellent replacement - arrived very quickly and great value for money Read more

Graham Bingham

5 stars
18 Nov

Good price for part and prompt delivery.

Good price for part and prompt delivery. Read more

Steven Johnson

5 stars
18 Nov

Excellent service and delivery.

Excellent service and delivery. Read more

MR. JEFF WILKINSON

5 stars
18 Nov

Delivered in 3 days,not expected for 7 …

Delivered in 3 days,not expected for 7 days excellent service. Read more

Michael Stevens

5 stars
18 Nov

Quick speedy delivery...excellent

Quick speedy delivery...excellent. Thank you! Read more

Sue Caulton

5 stars
18 Nov

Super efficient delivery!

Excellent service. Fast delivery. Good product. Read more

Janice Hamilton

5 stars
18 Nov

Speedy service

Quick service and item meets expectations. Read more

Judith Fox

5 stars
17 Nov

Great service -quick and efficient.

Great service -quick and efficient. Read more

Mrs Rachel Eyre

5 stars
17 Nov

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone. Read more

Mr Murphy

5 stars
17 Nov

Quick delivery

Easy to order part, well priced and fast delivery. Will use again. Read more

Gillian Caldwell

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