Review: Rubbish 1 stars

I ordered a part on 14th April via their website, which said that it was in stock and promised that day despatch. On 17th the part hadn't arrived and the order status was still "processing" so I phoned, to be told that it would be despatched that afternoon. On complaining the only response I had was "do you want to cancel the order then?". Spent all Easter with family visitors washing up by hand and it still didn't arrive on Tuesday 22nd. I phoned again to be told it was out for despatch that day! I gave up at that point and cancelled the order, preferring to place an order with a company who really did have the stock available.

22 Apr 2014 by welly

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Selected Reviews

5 stars
25 Nov

Great service

Arrived within 2 days of ordering & I was happy with the item. Read more

Yvonne

5 stars
25 Nov

Website easy to use and good …

Website easy to use and good explanation of what fitted the appliance we had Read more

David Hammonds

5 stars
25 Nov

Top company

Very professional company. Items delivered in only one day Read more

Umberto

5 stars
25 Nov

Wonderful service.

Wonderful service. Read more

ken casttle

5 stars
24 Nov

Excellent replacement part

Excellent replacement part Read more

Dave Delacour

5 stars
24 Nov

Item received faster than expected and …

Item received faster than expected and was the correct one for our kettle Read more

paul

5 stars
24 Nov

Rapid response to my query

Rapid response to my query. Rapid delivery after confirming order. Repair part now fitted - just Read more

Jennifer Branson

5 stars
24 Nov

Efficient and accurate

An efficient accurate service Read more

Chris

5 stars
24 Nov

On time and good value

The product ordered arrived in good time and well packaged. I would order from this company again. Read more

Andy

5 stars
24 Nov

Very happy with my purchase

Very happy with my purchase, excellent service! Read more

KAREN DAWES

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