Review: FIVE STAR CUSTOMER SERVICE 4 stars

I ordered a oven heating element from Yourspares and paid £2.99 for 1st class or courier delivery. After five days it hadn't been despatched. I e-mailed the company and they apologised citing the recent bank holiday as causing problems. They assured me my order would leave that day and also refunded my £2.99 delivery charge. Sure enough the order arrived the next day, well packed and just what I wanted. Fitted the element easily and it works perfectly. I have only given four stars but their customer services department are a five star outfit. Would definitely use YourSpares again.

05 Jun 2014 by Ivan Stanger

View all Reviews

Trustpilot Badge

Selected Reviews

5 stars
17 Dec

On time and great price

On time and great price Read more

Andy

5 stars
17 Dec

Excellent service

Excellent service, prompt delivery and competitive price. Top marks! Read more

Janet Pownall

5 stars
16 Dec

Fast delivery

Fast delivery, well priced and packed. 5 stars . Many thanks. Read more

Pete Atkinson

5 stars
16 Dec

Excellent service

Excellent service. The item arrived promptly and in perfect condition. Read more

David Gardiner

5 stars
16 Dec

Good product

Good product, quick delivery, thank you. Read more

REEVES

5 stars
16 Dec

Prompt response

Prompt response, correct product, well packed Read more

Bernard Whitley

5 stars
16 Dec

Great price

Great price. Fast delivery Read more

Michelle Austin

5 stars
15 Dec

Well pleased.

Bags arrived in good time and, in my opinion, better that the ones I have been using for the last Read more

Odhran Crozier

5 stars
15 Dec

Excellent product delivered early

Excellent product delivered early Read more

grahamcoid

5 stars
15 Dec

excellent product and service

excellent product and service Read more

steve wilkins

Loading...
Need help?