Review: Helpful and very quick! 5 stars

I purchased a simple item, that being a Russel Hobbs Kettle filter but unfortunately I had purchased the incorrect item although on Amazons details it was the correct item for my kettle! It would appear that there were two types of filter available for my kettle as I found out when I phoned YourSpares. The lady to whom I spoke told me the correct serial number for the part and that she would send me an email on how to order the correct item plus how to obtain a refund from Amazon! The incorrect filters were returned to YourSpares and the new one was received approx 2-3 days later! Very happy with their customer service and highly recommended!

10 Mar 2016 by Alan Phipps

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