Review: Many delivery problems and parts missing 1 stars

Many delivery problems - despite 3 times giving DPD a DPD pick-up station address in their app they kept trying to deliver to my home. No reasonable way to contact Yourspares to get help - online chat only answered once from 6 attempts and then connection (to India?) unstable meaning no solution. When the goods finally arrived (in the end I had to take a day off work) 2 parts were missing so had to recycle the old ones from the faulty machine. Overall a highly frustrating customer experience throughout.

26 Apr 2017 by Darren Mansfield

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Selected Reviews

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the part is exactly as described

the part is exactly as described, works as required, thanks for your help in sourcing as the cooker Read more

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Speedy service will use again. Read more

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Colin B

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