Q1. How do I find parts that fit my vacuum?
Check the model number on the rating plate, then filter by Manufacturer and Part Type to see compatible items.

Q2. What’s the difference between genuine and compatible parts?
Genuine are OEM; compatible parts are high-quality equivalents offering better value with similar performance.

Q3. How often should I replace filters and bags?
Replace bags when ¾ full; pre-motor filters every 3–6 months and HEPA filters every 6–12 months, depending on use.

Q4. My brush isn’t spinning—what should I replace first?
Inspect and replace the belt; if the issue remains, check the brushroll bearings and motor.

Q5. Do you offer fast delivery and a price match?
Yes—fast UK delivery options are available and we offer a price match guarantee on eligible products.

Q6. Are universal tools compatible with my model?
Most fit 32–35 mm connections or include adaptors; always check the listed diameters before purchase.